Are you experiencing connectivity issues with your Ring device, or have you recently changed your internet service provider? Whatever the reason, changing the WiFi network for your Ring device is a relatively straightforward process that can be completed in a few simple steps. In this article, we will walk you through the process of changing the WiFi network for your Ring device, as well as provide some troubleshooting tips to help you resolve any issues that may arise.
Preparation is Key: Before You Start
Before you begin the process of changing the WiFi network for your Ring device, there are a few things you need to do to ensure a smooth transition.
Make Sure You Have the Following Information
- Your Ring device’s current WiFi network name (SSID) and password
- Your new WiFi network name (SSID) and password
- Your Ring device’s serial number (located on the back or bottom of the device)
Update Your Ring App
Make sure your Ring app is up to date, as this will ensure that you have the latest features and security patches. To update your Ring app, follow these steps:
- Open the App Store (for iOS devices) or Google Play Store (for Android devices)
- Search for “Ring”
- Click on the “Update” button to download and install the latest version of the app
Changing the WiFi Network for Your Ring Device
Now that you have prepared everything, it’s time to change the WiFi network for your Ring device. The process is slightly different depending on the type of Ring device you have, so we will cover the steps for each device separately.
Ring Video Doorbell and Ring Stick Up Cam
To change the WiFi network for your Ring Video Doorbell or Ring Stick Up Cam, follow these steps:
- Open the Ring app and tap on the three horizontal lines (menu icon) in the top left corner
- Tap on “Devices” and select the device you want to change the WiFi network for
- Tap on “Device Settings” and then tap on “WiFi Settings”
- Tap on “Change WiFi Network” and enter your new WiFi network name (SSID) and password
- Tap on “Save” to save the changes
Ring Alarm System
To change the WiFi network for your Ring Alarm System, follow these steps:
- Open the Ring app and tap on the three horizontal lines (menu icon) in the top left corner
- Tap on “Devices” and select the Ring Alarm Base Station
- Tap on “Device Settings” and then tap on “WiFi Settings”
- Tap on “Change WiFi Network” and enter your new WiFi network name (SSID) and password
- Tap on “Save” to save the changes
Troubleshooting Tips
If you encounter any issues while changing the WiFi network for your Ring device, here are some troubleshooting tips to help you resolve the problem.
Device Not Connecting to New WiFi Network
If your Ring device is not connecting to the new WiFi network, try the following:
- Restart your Ring device by unplugging it from the power source and plugging it back in
- Check that your new WiFi network name (SSID) and password are correct
- Move your Ring device closer to your router to improve the WiFi signal strength
Device Not Detecting New WiFi Network
If your Ring device is not detecting the new WiFi network, try the following:
- Restart your router by unplugging it from the power source and plugging it back in
- Check that your new WiFi network is broadcasting its SSID (network name)
- Move your Ring device closer to your router to improve the WiFi signal strength
Additional Tips and Considerations
Here are some additional tips and considerations to keep in mind when changing the WiFi network for your Ring device.
Use a Strong and Unique Password
Make sure to use a strong and unique password for your new WiFi network. Avoid using easily guessable passwords, such as your name or birthdate.
Use WPA2 Encryption
Make sure to use WPA2 encryption for your new WiFi network. WPA2 is the most secure encryption protocol currently available.
Keep Your Ring Device’s Firmware Up to Date
Make sure to keep your Ring device’s firmware up to date, as this will ensure that you have the latest security patches and features.
Conclusion
Changing the WiFi network for your Ring device is a relatively straightforward process that can be completed in a few simple steps. By following the steps outlined in this article, you should be able to change the WiFi network for your Ring device without any issues. If you do encounter any problems, try the troubleshooting tips outlined in this article to resolve the issue. Remember to always use a strong and unique password, WPA2 encryption, and keep your Ring device’s firmware up to date to ensure the security and integrity of your device.
| Ring Device | Steps to Change WiFi Network |
|---|---|
| Ring Video Doorbell and Ring Stick Up Cam | Open Ring app, tap on “Devices”, select device, tap on “Device Settings”, tap on “WiFi Settings”, tap on “Change WiFi Network”, enter new WiFi network name (SSID) and password, tap on “Save” |
| Ring Alarm System | Open Ring app, tap on “Devices”, select Ring Alarm Base Station, tap on “Device Settings”, tap on “WiFi Settings”, tap on “Change WiFi Network”, enter new WiFi network name (SSID) and password, tap on “Save” |
By following these steps and tips, you can ensure a smooth transition to a new WiFi network for your Ring device.
What is the purpose of changing the WiFi network for my Ring device?
Changing the WiFi network for your Ring device is necessary when you want to switch to a new internet service provider, move to a new location, or replace your existing router. This process ensures that your Ring device stays connected to the internet and continues to function properly. By updating the WiFi network settings, you can maintain the device’s connectivity and access its features remotely.
To change the WiFi network for your Ring device, you will need to access the Ring app and navigate to the device settings. From there, you can select the option to change the WiFi network and follow the prompts to complete the process. It’s essential to have your new WiFi network credentials ready, including the network name and password, to ensure a smooth transition.
What are the requirements for changing the WiFi network for my Ring device?
To change the WiFi network for your Ring device, you will need a few things. First, make sure you have the Ring app installed on your mobile device and that you are logged in to your account. You will also need to have your new WiFi network credentials, including the network name and password. Additionally, ensure that your Ring device is powered on and within range of the new WiFi network.
It’s also essential to check that your new WiFi network is compatible with your Ring device. Most Ring devices support 2.4GHz and 5GHz networks, but it’s always a good idea to verify the compatibility before making the change. If you’re unsure about the compatibility or have any issues during the process, you can refer to the Ring support website or contact their customer support team for assistance.
How do I access the device settings in the Ring app to change the WiFi network?
To access the device settings in the Ring app, open the app and navigate to the dashboard. From there, select the device for which you want to change the WiFi network. You can do this by tapping on the device’s icon or name. Once you’re on the device’s page, look for the “Device Settings” or “Settings” option and tap on it. This will take you to the device settings menu, where you can select the option to change the WiFi network.
In the device settings menu, you may need to scroll down to find the “WiFi Settings” or “Network Settings” option. Tap on this option to access the WiFi network settings. From there, you can select the option to change the WiFi network and follow the prompts to complete the process. If you’re having trouble finding the device settings or WiFi network settings, you can refer to the Ring app’s user manual or contact their customer support team for assistance.
What are the steps to change the WiFi network for my Ring device?
To change the WiFi network for your Ring device, follow these steps. First, open the Ring app and navigate to the device settings for the device you want to update. From there, select the option to change the WiFi network. You will be prompted to enter your new WiFi network credentials, including the network name and password. Enter this information carefully, as incorrect credentials can prevent your device from connecting to the network.
Once you’ve entered your new WiFi network credentials, the Ring app will attempt to connect your device to the new network. This process may take a few minutes, so be patient. If the connection is successful, you will receive a confirmation message in the app. If the connection fails, you may need to try again or troubleshoot the issue. You can refer to the Ring support website or contact their customer support team for assistance if you encounter any issues during the process.
What should I do if I encounter issues during the WiFi network change process?
If you encounter issues during the WiFi network change process, there are a few things you can try. First, ensure that your new WiFi network credentials are correct and that you’ve entered them correctly in the Ring app. If you’re still having trouble, try restarting your Ring device and then attempt to change the WiFi network again. You can also try restarting your router to ensure that it’s functioning properly.
If you’re still experiencing issues, you can refer to the Ring support website for troubleshooting guides or contact their customer support team for assistance. They can help you identify the issue and provide guidance on how to resolve it. Additionally, you can try checking the Ring app’s user manual or online forums for solutions to common issues. By troubleshooting the issue, you should be able to resolve the problem and complete the WiFi network change process successfully.
How long does it take to change the WiFi network for my Ring device?
The time it takes to change the WiFi network for your Ring device can vary depending on several factors, such as the speed of your internet connection and the complexity of the process. On average, the process can take anywhere from a few minutes to 30 minutes to complete. This includes the time it takes to access the device settings, enter your new WiFi network credentials, and wait for the device to connect to the new network.
In some cases, the process may take longer if you encounter issues or need to troubleshoot the connection. However, in most cases, the process is relatively quick and straightforward. Once you’ve completed the process, you can verify that your Ring device is connected to the new WiFi network by checking the device’s status in the Ring app. If everything is working correctly, you should be able to access your device’s features and receive notifications as usual.
Do I need to update my Ring device’s firmware after changing the WiFi network?
In most cases, you don’t need to update your Ring device’s firmware after changing the WiFi network. The WiFi network change process only updates the device’s network settings and doesn’t affect the firmware. However, it’s always a good idea to check for firmware updates regularly to ensure that your device has the latest features and security patches.
You can check for firmware updates in the Ring app by navigating to the device settings and looking for the “Firmware Update” option. If an update is available, you can download and install it to ensure that your device is running with the latest software. Keep in mind that firmware updates can sometimes take longer to complete than the WiFi network change process, so be patient and follow the prompts in the app to complete the update.